Refund Policy

1. General Refund Principles

Due to the nature of digital products and AI-generated content, all purchases are generally considered final and non-refundable once the service has been delivered, unless otherwise required by applicable law. Used credits, generated content, and consumed services are non-refundable.

2. Exceptional Circumstances

In limited cases, we may issue a partial or full refund in accordance with applicable law and our internal review, for example in the event of:

• Proven technical failures that prevent you from receiving the service.
• Duplicate or unauthorized charges caused by our systems.
• Other situations where a refund is required under applicable law.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact us at [email protected] within a reasonable time after the transaction. Please include your account details, transaction ID, and a description of the issue.

4. Processing of Refunds

Approved refunds will be processed back to the original payment method used for the transaction. Processing times may vary depending on your bank or payment provider.